Maintenance Visit

A Maintenance Visit is a record of a visit made by an engineer to a Customer’s premise usually against a Customer Issue. You can create a new Maintenance Visit from:

Support > Maintenance Visit > New Maintenance Visit

Maintenance Visit

The Maintenance Visit contains information about the:

  • Customer.
  • The Items that were inspected / maintenance activity was carried out on.
  • Details of actions taken.
  • The person who carried out the actions.
  • Feedback from the Customer.

Next: Maintenance Schedule